Cookie Policy

Last updated: August 2, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and personalizing content.

Important: Cookies do not contain viruses or malware and cannot access files on your computer.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

  • Authentication and security cookies
  • Session management cookies
  • Load balancing cookies
  • User interface customization cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics cookies
  • Page view tracking
  • User behavior analysis
  • Performance monitoring

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Language preference cookies
  • Theme and layout preferences
  • Form auto-fill cookies
  • User experience customization

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

  • Social media integration cookies
  • Advertising network cookies
  • Retargeting cookies
  • Campaign performance tracking

Third-Party Cookies

We may use third-party services that place cookies on your device. These services include:

  • Google Analytics: For website analytics and performance monitoring
  • Payment Processors: For secure payment processing (Razorpay, Stripe)
  • Social Media: For social media integration and sharing features
  • Customer Support: For live chat and support services
  • Email Marketing: For newsletter and communication services

Note: Third-party cookies are subject to the privacy policies of those third-party services.

Cookie Duration

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for session management and security.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings.

Retention Periods: Most of our cookies expire within 30 days to 2 years, depending on their purpose and type.

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set cookie preferences

Cookie Consent

When you first visit our website, you will see a cookie consent banner. You can change your preferences at any time by clicking the cookie settings link in our footer.

Opt-Out Links

For third-party cookies, you can use opt-out links provided by those services:

  • Google Analytics: Google Analytics Opt-out
  • Social Media: Use your social media account settings
  • Advertising: Use the Digital Advertising Alliance's opt-out tool

Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

  • Some features may not work properly
  • You may need to re-enter information repeatedly
  • Personalized content may not be available
  • Security features may be limited
  • Analytics and performance monitoring may be affected

Essential Cookies: Disabling essential cookies may prevent the website from functioning properly.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification for significant changes

Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@lumasclouds.com
Data Protection Officer: dpo@lumasclouds.com
Address: Lumas Clouds, India
Website: www.lumasclouds.com

Response Time: We will respond to your cookie-related inquiries within 30 days.

This Cookie Policy is compliant with applicable privacy laws including GDPR, CCPA, and Indian data protection regulations. We are committed to transparency in our use of cookies and will continue to review and update our practices.